Charles has spearheaded the transformation of Twofour Communications into an agency that brings together Twofour's strengths in TV content and in technology for the benefit of major brands and public sector bodies. As Managing Director, he is involved in overseeing a number of the agency's major communications and brand building projects, including major webTV projects and the development of Twofour Connect, the Group's proprietory online TV solution.

Educated at Cambridge and Harvard, Charles is also a director of the International Visual Communications Association (IVCA).

His previous experience includes becoming the first head of Communications and Marketing at the Victoria and Albert Museum in 1986 and at the Royal Horticultural Society in 1991: both jobs presented major challenges in building stakeholder support for marketing and external relations activity.